Integrating LearnDash with Neon CRM for a Non-Profit Medicine Institute
More and more people are now looking forward to enrolling in online courses and earning a professional degree. With the rise in number of applicants it can sometimes be difficult for the organizations to maintain all the information and keep a track of all user activities.
That’s why many non-profit organizations these days use a CRM to easily track, analyze, and take action with information about all of the people connected to their organization.
But, what if you want your CRM to interact with your organization’s website in real time?
Depending on the organization’s day to day activities, it can be hard especially when you need to sync two different ecosystems and make sure that data from different places is recorded automatically and without any delays.
Here’s the story of one such organization that needed our help in integrating LearnDash with the CRM they use for their website so that the course registration details and other related activities were captured and synced between the two systems.
Nicholas Comninellis, President of INMED, the Institute for International Medicine, is a doctor and works in a hospital as well.
The Institute for International Medicine (INMED) is a nonprofit educational organization which trains healthcare professionals & students. Here, various health topics are taught online in a hybrid process, in-classroom courses, and conferences.
INMED provides a Professional Diploma or a Professional Master’s Degree in International Health to its learners.
In order to capture registration data seamlessly, our client reached out to us as they needed their course registration and user details to be synchronized in real-time between their LearnDash LMS and the Neon CRM.
The main requirements of Dr. Nicholas were as follows:
– Creating an integration between LearnDash and Neon CRM
– Automatic capturing of user details for the CRM event section
– Syncing the Neon and WordPress ecosystems in real-time without compromising the speed
– Notifying users when the courses are full
– Option for enrolled users to start discussions
– Customization on the checkout pages
One of the challenges we faced while working on this project was that we had not worked with Neon CRM before. So, this project was a learning curve for us.
Another major challenge that lay ahead of us was that we had insufficient data. The Neon CRM APIs did not allow us to fetch some data from the system.
We spent time talking to the support team and finding the best workaround to fetch the data and they helped us update the APIs to suit our needs.
Nicholas Comninellis
President of INMED, the Institute for International Medicine
“Highly Recommended! For six months, my company – the Institute for International Medicine – has been a client of WisdmLabs. Repeatedly I have commented to my colleagues about the exceptional service I have received: professionalism, promptness, on budget, on time.
Let me also add my particular impressions regarding WisdmLabs Maintenance. This unit of WisdmLabs has optimized the configuration of INMED websites, increasing their speed and efficiency.
WisdmLabs Maintenance also has provided INMED personnel with peace of mind resulting from timely data backup and application updates. I hope the entire professional world will become aware of this marvelous service!“
