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Product Support / Enquiry
If you’re an existing customer, be sure to include the following in your ticket:
- The URL of your site or the page on which the issue is occurring.
- The WP-Admin Credentials of your site
- In case the issue is occurring for a special User Role, we will need the credentials to login to your site as that User itself.
- FTP Credentials in case of a coding related issue.
- Your permission to activate/deactivate specific plugins (in case the issue is the result of a plugin conflict) and test the issue along with a time preference of when we can do so.
Reach out to us
Product Support
[email protected]
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Find us
US Office
2035 Sunset Lake Road, Suite B-2, Newark, Delaware, 19702
Mumbai Office
428, Lodha Supremus 2, Road No 22, Wagle Estate, Thane (W) – 400604
Pune Office
302, Vascon Eco Tower, Baner – Pashan Link Rd, Baner, Pune – 411045