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Integrating LearnDash with Neon CRM for a Non-Profit Medicine Institute

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INMED

About the Client

Industry

Nonprofit Education & Healthcare

Location

Kansas City, Missouri, USA

Project Scope

Integration & Customization

Project Duration

Multi-phase

The Institute for International Medicine (INMED) is a nonprofit educational organization committed to training healthcare professionals and students in the field of global health.

Founded and led by Dr. Nicholas Comninellis, INMED empowers medical practitioners through a blend of online hybrid courses, in-classroom training, and international health conferences that emphasize hands-on learning and real-world application.

The organization offers Professional Diplomas and Master’s Degrees in International Health, equipping learners to serve effectively in under-resourced communities around the world.

“Highly recommended! For six months, my organization—the Institute for International Medicine—has worked with WisdmLabs, and their professionalism, promptness, and consistency have been outstanding. Their Maintenance team has optimized our website configuration, improved speed and efficiency, and given our staff peace of mind through timely backups and updates. I truly hope more people discover this exceptional service!”

Nicholas Comninellis

President, INMED

Nicholas

The Challenge

Addressing the Pain Points

Integrating two complex ecosystems—LearnDash and Neon CRM—came with its own set of technical and operational hurdles. Since this was our first time working with Neon CRM, every step required precision, testing, and close coordination with the client’s team.

Despite these challenges, our team successfully built a stable, real-time integration that kept both systems perfectly in sync—enhancing INMED’s efficiency and learner experience.

INMED

The WisdmLabs Solution

Our Approach

We followed a systematic approach to connect INMED’s LearnDash LMS with Neon CRM, ensuring real-time data synchronization, smooth learner onboarding, and a seamless management experience for the organization’s team.

1

LearnDash–Neon CRM Integration

  •  API-Based Data Sync: Integrated the LearnDash/WordPress system with Neon CRM through their API, enabling automatic transfer of user registrations and course details.
  • Instant Record Capture: Ensured that all learner data was captured immediately at registration and synced without delays or manual effort.

2

Automated User Enrollment & Forums

  •  Private Discussion Groups: Enabled learners to choose a batch or group at registration, which automatically created private forums for collaboration and discussions.
  • Simplified Engagement: Allowed enrolled users to connect and exchange insights directly within their course groups.

3

Smart Course Management

  •  Seat Limitation Logic: Added registration limits for each course so that users couldn’t enroll once a batch was full, maintaining quality and capacity control.
  • Lifetime Course Access: Configured automatic enrollment and lifetime access immediately after purchase to enhance learner satisfaction.

4

Seamless User Experience & Checkout Customization

  •  Single Sign-On (SSO): Implemented SSO using OAuth, allowing existing Neon CRM users to log into INMED’s WordPress site effortlessly.
  • Custom Checkout Fields: Added additional fields on the checkout page, ensuring new data points synced directly to each learner’s Neon CRM profile.

Result

Results & Key Outcomes

✅  Seamless Data Synchronization: Course registrations, user details, and event data now sync automatically and in real time between LearnDash and Neon CRM.

✅ Streamlined Course Management: Administrators can easily monitor enrollments, manage seat limits, and oversee discussions without manual coordination.

✅ Improved User Experience: Learners benefit from instant course access, single sign-on convenience, and smooth communication within private discussion forums.

✅ Operational Reliability: The organization now operates on a stable, optimized setup that ensures no data delays or manual syncing issues — saving time and improving efficiency.

Impact

Performance Insights

The LearnDash–Neon CRM integration not only streamlined INMED’s internal workflows but also delivered measurable improvements across operations, data accuracy, and learner engagement.

25%

Faster Data Sync

20%

Reduction in Manual Data Entry

18%

Increase in Course Enrollment Efficiency

15%

Boost in System Stability

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