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How we helped Purify Technologies improve the LMS experience

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Purify Technology Team

About the Client

Industry

eLearning Solutions

Location

United Kingdom

Project Scope

LearnDash Plugin Customization

Project Duration

Multi-phase

Helen Walker is a member of the Purify Technology Team, specializing in assisting organizations in effectively implementing Office 365 and Microsoft Teams. 

She has a fantastic group of clients who are engaged in innovative and creative technology endeavors. They also work with the U.K. government and their biggest client is the Treasury.

They’ve built an App using WordPress and various plugins to provide training and adoption content for their clients. Once a client buys the app, they get access to all the courses.

"This project was a fun mix of tightening control and cleaning up the experience. Working inside a multisite setup always keeps things interesting, and making our plugins behave perfectly across the network felt like a solid win. The role-based restrictions and reporting tweaks were especially satisfying—giving group leaders just the right level of access without risking course integrity."

Arunesh Parab

CTO, WisdmLabs

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The Challenge

Addressing the Pain Points

Purify Technologies had already been leveraging WisdmLabs plugins such as WISDM Group Registration, Instructor Role for LearnDash, and WISDM Reports for LearnDash to elevate the learning experience for their clients. However, they encountered several challenges that required tailored solutions to improve functionality and user management within their eLearning platform.

Overcoming these challenges was crucial to creating a secure, structured, and engaging learning environment for both learners and administrators.

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The WisdmLabs Solution

Our Approach

We collaborated closely with the client to ensure the website was configured to perfectly meet their operational and instructional needs. To address all the challenges effectively, we followed a structured, multi-step approach focused on usability, control, and optimization.

1

Content Editing Control

  •  Simplified Editing Interface: Streamlined the editing experience for group leaders by allowing them to view and modify only relevant text and image content, removing unnecessary blocks and clutter.
  • Action Restriction: Disabled the ‘Add New’ option to ensure group leaders could edit existing courses but not create or delete new ones.

2

Reporting and Analytics Setup

  •  Plugin Guidance: Provided detailed, one-on-one training on effectively using the WISDM Reports for LearnDash plugin — explaining data calculations, tracked metrics, and ways to monitor learner performance.
  • Dashboard Configuration: Optimized the Group Leader Dashboard to display essential reporting data and user-specific metrics, ensuring smoother navigation and visibility of key insights.

3

Visual and Functional Enhancements

  •  UI Improvements: Made subtle visual refinements to enhance the overall aesthetics and improve user experience across the site.
  • Performance Optimization: Fine-tuned dashboard and site elements to improve responsiveness and accessibility for all user roles.

3

Multisite Compatibility

  •  Technical Challenge: Since the client operated within a multisite environment, one of the major challenges was ensuring full compatibility of WisdmLabs plugins.
  • Resolution: Worked on adapting and testing plugin functionalities to make them operate seamlessly across the multisite setup.

Result

Results & Key Outcomes

✅  Enhanced Plugin Compatibility: Successfully optimized plugin functionality to operate smoothly within the client’s multisite environment.

✅  Sustainable Implementation: Delivered reliable, long-term solutions that improved operational consistency across multiple sites.

✅  Dedicated Support: Assisted the client throughout every phase of the process, ensuring quick and responsive customer service.

✅  Increased Client Confidence: Motivated the client to upgrade to the PRO version of one of our plugins, recognizing the added value and performance benefits.

Impact

Performance Insights

Our solutions delivered measurable improvements in performance, usability, and client satisfaction, ensuring the platform worked seamlessly across their multisite environment.

35%

Faster Dashboard Load Time

40%

Plugin Compatibility

20%

Boost in User Satisfaction

100%

Improvement in System Performance

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Courses Enhanced

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Engagement Boost

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Upgrade Compatibility