I came across a website recently, which sold custom-made furniture.
Most of the products on the website, did not have a fixed price set for them.
There was some indication of the cost though. For example, some products had an associated price range ($800-$1,200), or ‘$900 onwards’, or something similar.
The reason for this, was that the price would always depend on the final product a customer would want custom made.
Quite a common problem for those of you who sell tailor-made products; isn’t it? You can’t set a price, because there isn’t a definite price.
The price always depends on a specification, set by a customer. For example, say a customer wants a custom-built sofa. The price would depend on the materials he selects, the size of the sofa, the time by which he wants it ready, etc.
The price would also depend on the total pieces of furniture he would be interested in buying. Say he wants a chair, center table, and a bookshelf, to be built along with the sofa. Then, the price of the sofa in the entire set, would be different.
So then, how do you communicate this price to a customer?
Well, you would first need to know what the customer is looking to purchase.
Hence, you would need to add a ‘Request a Quote’ functionality, that allows customers to make a price inquiry for the products they are interested in purchasing.
Add a ‘Request a Quote for Multiple Products’ Functionality to WooCommerce
Customers always want the best possible deal. Wouldn’t you agree?
So instead of requesting a price quote for individual products, they know that they’ll benefit by asking a quote for a bulk order. This wouldn’t necessarily mean bulk order of a single product. This could mean, the customer is interested in purchasing a set of products, and wants to know the best price for the entire purchase.
In this case, you would want to first allow the customer to select the needed products (and their respective quantities) and then request a quote for the total.
This exact functionality is provided by the ‘QuoteUp’ plugin for WooCommerce, by WisdmLabs.
A Customer Selects the Products
He/She sends you a mail Requesting for a Quote
You Discuss and Reply with a Convincing Rate
You Close the Sale 😀
Allow Customers to Select the Products
So, the first step obviously is to allow customers to select the products they are interested in. That’s how quote request systems work. The customers need to take the first step.
By default WooCommerce provides an ‘Add to Cart’ button, which allows for a purchase. But the customer is just looking to make an inquiry.
The ‘QuoteUp’ extension solves this problem for you. QuoteUp provides you a quote cart functionality. This functionality adds a ‘Request a Quote’ button on every WooCommerce single product page. This option, is similar to the ‘Add to Cart’ option. But instead your customer can use it to add products to a ‘Quote Request’ list.
The rest of your WooCommerce store can work as usual. Your customers can go about searching or filtering products, select related products based on category, and so on. The quote option is just an add-on.
Customer can Inquire the Cost
The customer then has the option to make a single price quote request for all the products at once. This is a time saver for you and the customer. The customer does not have to send out multiple emails, but a single email which contains all the products, along with their quantities. He/She also has the option to add a small note to the email.
What’s even better is that you can track these quote requests from the admin panel.
Sending Quote Requests
QuoteUp allows you to adjust product prices and quantities and send quotes to interested customers right from the admin panel.
As mentioned, the ‘Request a Quote’ button does not replace the ‘Add to Cart’ button. If you want to disallow the purchase of a particular product in your WooCommerce store, you can leave the product price field blank. QuoteUp also has an option to disable the ‘Add to Cart’ button for all products, or for particular products as needed.
Allow Customers to Get a Quote for Individual Products
To make things simpler for customers, you can add a request button directly on every product page.
This is different as compared to requesting a quote for multiple products. In this case, a customer has the option to contact you regarding a single product directly from the product page. This makes it simpler for customers who want to quickly enquire about a single product, and is more suited to stores where the likelihood of requesting a quote for a single product is higher.
This functionality can be is provided by QuoteUp as well. All you need to do is disable the multiple quote request option.
For stores which do not have a fixed price for the products being sold, services being offered, or work purely on a quote system, QuoteUp offers an ideal solution. With just a single plugin that offers this functionality, you do not need any additional customization.
It provides your customers a quick and easy way to request a price quote for products they are interested in purchasing, and allows you to close the sale. 🙂