Out of the many store visitors you may have, not all who want to buy, eventually end up making a purchase.
Buying a product, is not a simple task.
Potential customers, have several pre-sale questions before making a purchase. Especially when the product is an investment. Maybe it is something expensive, or required in bulk, or maybe it is something they want to purchase on a subscription basis.
Inquiries Equal Demand
Add Inquiry Button to Your WooCommerce Store
In the eCommerce world, pre-sales questions, are addressed using contact forms, to be more specific, inquiry forms.
Potential customers, that is, store visitors genuinely interested in making a purchase, but need some doubts addressed, will definitely make an inquiry. Thus an inquiry option or button, like Product Enquiry Pro for WooCommerce (PEP), can direct store owners to a potential customer.
Since an inquiry button is added to each and every WooCommerce product page and shop page, it is convenient for customers to make a quick inquiry.
But we would say the major advantage of using PEP, is the fact that it provides you a single point of access to all the product inquiries made. Thus making it simple for Product owners to address these issues as well.
Additionally the filter and export options for inquiries is genius, because it helps store owners analyse product demands.
One-Click View of All Inquiries
When a customer makes an inquiry, the WooCommerce Product Inquiry emails are sent out not just to the store owner, but to the product owner(when different than the store owner) as well.
In addition, each enquiry, is saved as a record in the dashboard, by the plugin. It beats the trouble of having to scan through several emails, trying to find an inquiry record.
Every record, which includes the customer details and inquiry message, is easily accessible from the dashboard.
Analyse Product Demands
Product Enquiry Pro provides an option, to filter and export inquiry records. This is invaluable data, for WooCommerce store owners like you, because this can help you analyse product demands. For example,
- If you get 10 inquiries asking for a particular product, which is out of stock, you know for sure, that you need to stock this product up.
- Or if people are inquiring about a particular product, asking for a discounted price, maybe you might want to reconsider the price of the product or run a sale for a limited time period.
- It could also help you analyse which product variations, or product categories are most in demand.
In addition to this, PEP provides several customization and configuration options, (which are not over-the-top, so you’re not overwhelmed).
Inquiry buttons are a must have option in every eCommerce store. And for WooCommerce store owners, the plugin you should install is Product Enquiry Pro. This lead generator plugin for WooCommerce keeps track of inquiries made, which can help vendors analyse customers product preferences, which in turn affect their stock choices, and definitely boost sales.